You must be at least 18 years of age in order to use the Services. If you are under 18 years of age, please do not provide us any information or use the Services. Further, we do not knowingly collect or solicit personally identifiable information from children under the age of 13. If you are under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at [info]@claimdog.com.
COLLECTION OF PERSONAL INFORMATION
Claimdog may collect personal information, such as names, email and physical addresses, telephone numbers, and any other information you provide when you register for the Services as a User. We may also collect information, documents, images and other materials from you in connection with the provision of the Services, including any documentation or information that may be necessary to submit to a government agency or other third party in order to provide the services (e.g., to make a claim for money that has escheated to a government), including sensitive information such as your social security number and driver’s license image and number. For fee-based services, we may collect your credit-card or similar payment information. We may also collect information such as your IP address and similar information when you are browsing or otherwise using the Services.
USE OF PERSONAL INFORMATION
We will use personal information we collect from you to provide the Services to you (including processing payments, making submissions to governments and other entities in order to make claims in connection with the Services and otherwise communicate with such entities in connection with the Services, and customizing elements of the Services to better suit your profile), to contact you regarding matters related to the Services (including technical support matters and marketing announcements or offers of products or services provided in connection with the Services), to comply with legal requirements, and otherwise in accordance with the use descriptions specified on the Sites.
DISCLOSURE OF PERSONAL INFORMATION
We may disclose your personal information to our third party service providers (e.g., hosting providers, payment processors, e-signature providers, claims fulfillment companies, professional copiers and mailers, etc.) for the purpose of enabling us to provide the Services to you. When we supply personal information to these third parties, we require them to use it only for the function or purpose for which they are working with Claimdog, and prohibit disclosure except at our direction consistent with the services they are contracted to provide.
Claimdog may disclose your personal information to government entities and other third parties in order to submit claims related to the Services to such government entities are third parties or otherwise to communicate with such government entities or other third parties in connection with the Services.
Claimdog may disclose personal information to government entities or other third parties as required by law or regulation. These disclosures may be made with or without your consent, and with or without notice, in compliance with the terms of a subpoena, court order, search warrant, or other valid legal process. We may also disclose information about you when we believe in good faith that the disclosure of information is necessary to prevent financial loss, address suspected illegal activity, protect our rights or property, or prevent imminent physical harm.
We may aggregate or anonymize information collected through the Services so that the information does not identify you or your precise location. We may use or disclose aggregated, anonymized for any purpose without restriction, including for research and marketing purposes. Claimdog collects, aggregates, and analyzes log and other data related to use of the Services. We may also collect information that our customers obtain offline and then provide to us. In addition, we may collect or derive demographic, behavioral, and contextual data from Users.
Claimdog may use tracking and analytics technology, including cookies, for gathering non-personal information such as browser type and operating system, tracking the number of visitors to the Sites, and understanding how visitors use the Services. Personal information is not collected via automated tracking technology; however, if you previously provided personal information, your IP address may be tied to such information (e.g., we may be able to associate an inquiry with a name). We may share aggregate tracking information with third parties and otherwise use such information in any manner.
DATA STORAGE AND SECURITY
The Sites may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used for any purpose by others who access them. We are not responsible for the personal information or other information you choose to submit in these areas. To request removal of your personal information from our blogs or community forums, contact us at [info]@claimdog.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
PRIVACY CONTACT INFORMATION
1062 Folsom St
San Francisco, CA 94301